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Job ID: 492687
Malone Workforce Solutions is hiring Bilingual Customer Service Representatives for a thriving safety focused Lombard, IL company. If you have a passion for delivering excellent customer service, apply today and start a great career.
Bilingual Customer Service Highlights:
- $18.75 an hour.
- Must be able to work 8:30 a.m. – 5:00 p.m.
- Monday – Friday
- Temp to Hire
- Rate Increase & Great benefits offered
Bilingual Customer Service Representative Responsibilities:
- Answering incoming calls in a timely and professional manner using a polite tone and good grammar and diction.
- STRONG Data Entry
- Research and troubleshoots customer inquiries related to the photo enforcement program within communities.
- Provides customer support in completing credit card transactions for violation payments.
- Performs other duties as assigned.
Bilingual Customer Service Representative Requirements:
- BILINGUAL SPANISH
- High School Diploma or Equivalent required; Associate's Degree or equivalent preferred
- Typing of 30 wpm with accuracy
- Must have at least 1 – 2 years of data processing experience
- Proficiency with MS Office: Word, Excel, Outlook, and using a Desktop computer
- Good English written and verbal communication skills, Spanish strongly preferred.
- Commitment to providing exceptional customer service
- Work well in a team environment as well as individually
- Good attendance and punctuality
- Show initiative
- Self-motivated
- Previous CSR experience is a plus
- Attention to detail
- Able to sit and work at computer for length of shift
- Occasional light lifting of supplies and materials
Associate Benefits:
Medical Plan (including MEC, MEC Plus and MVP plans), Dental and other ancillary products* provided through Essential StaffCARE. We also offer the ability to participate in our 401k Plan* through Principal. *Subject to plan guidelines
Malone Workforce Solutions is an Equal Opportunity Employer.
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